HubSpot operations support, handled each month

Your HubSpot, tracking and automation backlog, worked through by two operators. Fixed hours, one request at a time, and a weekly update so you always know where things stand.

What we handle.

The areas Ops Desk covers
AreaExamples
Tracking and attributionGoogle Ads and HubSpot conversions, click IDs, UTMs, GA4 and Google Tag Manager
HubSpot administrationProperties, lifecycle stages, deal stages, data cleanup
Routing and automationLead routing, workflows, Make and Zapier automations
ReportingDashboards, report definitions, reconciling Google Ads and HubSpot counts
Outbound setupClay workflows, Apollo or Instantly setup, CRM sync for outbound

What we don't do

Media buying, creative or content, running outbound campaigns or booking meetings for you, large CRM migrations, and anything that guarantees a pipeline number.

How it works.

  1. Request. Add a request to a shared board. One person on your side decides priority.
  2. Scope. We size it and confirm the plan before we start.
  3. Build. We work on one main request at a time and test before release.
  4. Update. Every week you get a short note: what's done, what's next, hours used.
  5. Record. Every change goes into a change log with how to undo it.

Pricing.

Ops Desk prices
OptionPriceWhat you get
Ops Desk pilot$1,250One defined request, scoped, built, tested and documented
Ops Desk$2,500/monthUp to 10 hours a month, one active request, weekly updates. Month to month after the pilot, 30 days' notice

Unused hours don't roll over. Larger projects are quoted separately before any work starts.

Why a pilot first

You shouldn't have to commit to a monthly plan with someone new. The pilot lets you see how we scope, build and document real work before deciding.

Questions.

Who does the work?

Matt and Jennifer, personally. We don't subcontract without your written approval.

How much access do you need?

Only what each request needs, as set out in our access policy, and removed when we finish.

What if a request is bigger than the hours?

We'll tell you before starting and offer to split it or quote it separately.

Can we stop?

Yes. After the pilot it's month to month with 30 days' notice.

How quickly will you reply?

Within 1 business day.

Read how we handle access in our access policy.

Start with one task.

A one-task pilot shows you how we work before you commit to a month.